BruinCarpool Privacy Policy

Last Updated: November 26, 2025

This Privacy Policy describes how BruinCarpool ("we," "us," or "our") collects, uses, and discloses your information when you use our carpooling platform (the "Service").

1. Information We Collect

1.1. Personal Information Provided by You

We collect personal information that you voluntarily provide to us when registering or using the Service:

Identity Data: Name, email address, phone number.
Profile Data: Car make, model, license plate (for Drivers), and user photos (optional).
Contact Information: The support@bruincarpool.com address is used for support and communications.

1.2. Location Data

We collect location data to enable the Service to function:

Current Location: Collected when you actively use the Service to find or offer rides.
Trip Data: Pickup and drop-off locations, trip routes, and distances traveled.

1.3. Usage Data

We automatically collect information about how you access and use the Service:

IP address, device information, browser type, pages viewed, and the time and date of your use.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain the Service (connecting Riders and Drivers).
To improve and personalize the Service experience.
To communicate with you, including responding to support inquiries (via support@bruincarpool.com).
To monitor the usage of the Service for fraud prevention and security.
To facilitate payments or fare sharing between users (if applicable).

3. Sharing Your Information

We may share your information in the following situations:

With Other Users: We share identity, car, and location information with other users (Riders and Drivers) to facilitate the carpool connection.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Service Providers: We may share data with third-party vendors (like AWS) to perform services on our behalf, such as hosting, data analysis, and email sending.

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the right to access, update, or request deletion of your Personal Data. If you wish to exercise any of these rights, please contact us at support@bruincarpool.com.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.